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Car Rental FAQ

Rental Pricing

Are there special taxes for car rentals in countries outside of the US?
Are taxes and insurance included in the quoted rate?
What is the difference between base rental rate and total charges?
What are CDW, PAI, TPI, VAT, VLF and airport taxes? Do I have to pay them?

Reservation Process

Will the car company that confirms my reservation be the same one that provides my car?
Will I need a credit card in my name to rent a car?
How old do I have to be to rent a car?
Do I need a foreign drivers License?
Are car accessories available?
Can I modify/change an existing reservation?
Is there a shuttle service to my rental car?
Will I receive the make/model of car I have reserved?

Rental Pricing

Are there special taxes for car rentals in countries outside of the US?
Yes, there can be some mandatory taxes that are only applied in certain countries. Check with the car company when you are picking up your car. [top of page]

Are taxes and insurance included in the quoted rate?
No, taxes and insurance are not included in the quoted rate. [top of page]

What is the difference between base rental rate and total charges?
The base rate is the amount of the rental before any taxes, service fees or mandatory insurance charges are included. Total charges would include all additional fees. [top of page]

What are CDW, PAI, TPI, VAT, VLF and airport taxes? Do I have to pay them?
CDW is Collision Damage Waiver, PAI is Personal Accident Insurance, TPI is
Theft Protection Insurance, VAT is Value Added Tax, and VLF is Vehicle License Fee. Airport taxes are the fees that the airports charge to car companies for the use of their terminals, railroads, and roads; plus other service charges mandated by the airport. Yes, some of these various taxes and charges are mandatory and you will be advised of them at the time of car pick up. [top of page]

Reservation Process

Will the car company that confirms my reservation be the same one that provides my car?
Not always. Some car companies have affiliates they use. [top of page]

Will I need a credit card in my name to rent a car?
Yes, the driver will need to present a valid credit card in the driver's name. Debit cards are not accepted. [top of page]

How old do I have to be to rent a car?
Most major car rental companies require renters to be a minimum of 25 years of age. Some car rental companies do allow renters at the minimum age of 18 but there is an increase in the rate of the rental and a deposit is required. [top of page]

Do I need a foreign drivers License?
Not all car companies require you to have a license from the country in which you are driving. Check with your car rental agency prior to pick up to be sure you are prepared. [top of page]

Are car accessories available?
Many rental agencies offer car accessories such as child seats, ski
racks, tape/CD players, etc. You can request these at the time of reservation in the "Special Requests or Information" section of the TravelNow Secure Car Reservation form when making your car rental reservation. Extra charges may apply for these items and they are based on availability. [top of page]

Can I modify/change an existing reservation?
Yes; however, modifications may cause rate changes. Car rates can change daily, or even hourly, so changes you make to your reservation after
confirmation can affect the original rate. [top of page]

Is there a shuttle service to my rental car?
Many rental agencies offer shuttle service to the car pick up location from the airport. You will need to ask about this service prior to your arrival or check at the airport. [top of page]

Will I receive the make/model of car I have reserved?
Receiving the requested make or model of car depends upon availability at the time of your arrival to pick up the vehicle. We cannot guarantee the make or model you will receive. [top of page]

 
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