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What is QIXO?
Does QIXO mean anything?
What can QIXO do that Travelocity or Expedia can't?
How is QIXO different from Priceline?
How much can QIXO really save me? Aren't most prices similar?
If I am more interested in flight times and no connections than in ticket price, is QIXO still for me?
What are the main features?
Couldn’t my travel agent save me more?
How do I use QIXO?
Who sends me the ticket?  Is it guaranteed?
If I don't find my ideal fare, do I need to re-search the QIXO site later?

Does QIXO charge fees?
So what’s the catch?
Am I safe from junk mail and having my credit info shared?
How do I sign up?
My Password doesn't work - what's going on?
How long after booking will I receive a confirmation stating that my purchase is complete?

Why can't I find the same flights when I go to the merchant site?
How do I search a multi-segment flight?
What if I don't know the airport code of the airport I want?
Are the prices listed at QIXO in U.S. dollars?
What are QIXO's cancellation policies?
Will my ticket be an e-ticket?
How do I accomodate lap infants?

What is QIXO?
QIXO is a travel shopping-comparison engine that searches dozens of travel web sites in real-time to compare prices, flight times, numbers of connections, etc.

Does QIXO mean anything?
Yes.  Quest for Impossibly eXcellent Offers.

What can QIXO do that Travelocity or Expedia can’t?
QIXO is not a seller but a comparison engine. Travelocity and Expedia do not show flights and prices that other dozen web sites have.  Travelocity does not even show Expedia’s flights and prices and vice versa.  They are, moreover, sellers.  QIXO shows flights and prices from dozens of web sites, including Travelocity and Expedia. 

How is QIXO different from Priceline?
Priceline does not show any flights and prices that other web sites have. Priceline asks you to name a price (but not flight times) for an airline ticket and give your credit card info, and if they find that price, you have to purchase the ticket. Priceline is a seller, and QIXO is a comparison engine.

How much can QIXO really save me?  Aren’t most prices similar?
An everyday example: July 1st, a QIXO search for a direct flight from San Francisco to Chicago was $2000 on travelocity.com and only $300 on 1travel.com.  By comparing multiple web sites, QIXCompare can offer you savings of 70% or more.  And if your time is money, bringing you the entire online travel world in minutes and allowing you to QIXBook with one universal booking form will mean even more to you.

If I am more interested in flight times and no connections than in ticket price, is QIXO still for me?
Yes.  QIXO offers the largest selection of flights ever, on or off the Internet so that you can find the flight that matches your schedule, has fewer or no connections and has a reasonable price.  QIXO simplifies finding the ideal flight by displaying various flight details such as the flight times and number of connections.

What are the main features?
QIXCompare: Enter your travel request and dozens of travel sites are searched in real-time to present a comparison of all the best deals the web has to offer. QIXBook Save time and money by instantly booking your travel choice on our site, avoiding the forms and web pages of the travel site you have chosen to purchase your ticket from.  One form, one click, and QIXBook finalizes your travel deal.

Couldn’t my travel agent save me more?
A travel agent, who finds you fares from a limited database, cannot offer you the best deals all the time.  And most agents don’t use the Internet where significant savings and better flights are available.

How do I use QIXO?
1) Enter in your desired travel dates, arrival/departure cities. 2) Read the QIXCompare itemized sheet of fare quotes and ticket terms. 3) Book your ideal flight in minutes by clicking on the 'Book It' button.

Who sends me the ticket?  Is it guaranteed?
Your ticket is processed and sent to you by the listed travel site whose price has been quoted and booked. Each reservation is subject to the rules and policies of the web site or agency that processes the reservation. We do our best to present you with only reputable travel sites.

If I don't find my ideal fare, do I need to re-search the QIXO site later?
Currently, returning to QIXO and performing another search is the best plan. Prices for airfare change quickly and searching again helps you keep track of current prices and web specials.

Does QIXO charge fees?
Search and compare for free with QIXCompare.  With QIXBook, you can save time wading through other sites and purchase your ticket with one click.  A $10 fee is added to each ticket price for this service. 

So what’s the catch?
Our incentive is directing traffic to web sites who compensate us for bringing them business.  You can compare all you want free of charge. If you want to book through our one-click interface, only then you are charged a minimal fee. 

How do I sign up?
Just purchase at QIXO If you find a good price on QIXO, you can press the 'Book It' button. Continue through the booking pages including your email address, password, and password confirmation. After you purchase, you are a QIXO member.

My Password doesn't work - what's going on?
When booking for your first time, be sure to enter your email address, password, and password confirmation on the right side of the booking screen. This will register you in our database. After you have booked at least one time , you will be able to log in on the left side of the Member page to perform a purchase.

How long after booking will I receive a confirmation stating that my purchase is complete?
You should receive an email at the email address you provided within 2 hours. If you do not receive an email for any reason within 6 hours, please send us an inquiry to customerservice@qixo.com. Please be advised that your booking is not confirmed until you receive a confirmation email.

Why can't I find the same flights when I go to the merchant site?
Airline ticket prices are very volatile, which is one reason why QIXO searches in real time. If you find a good price on QIXO, you can press the 'Book It' button and purchase right away. Your itinerary can be found on the left side of the flight results page.

How do I search a multi-segment flight?
For now, QIXO does not offer multiple segment services, as only a few of the sites we compare offer them. We will be adding this feature and airfare sites to support it in the next year.

What if I don't know the airport code of the airport I want?
You can enter in either the city name or the airport code for your airport. Unfortunately we currently can not process country, island, state, province, or landmark names (such as "disney world" or "hawaii"), although we will be able to support these in the near future.

Are the prices listed at QIXO in U.S. dollars?
Yes, price are all in US dollars. However, if a flight is purchased with a credit card with a non-US billing address, the flight will be purchased in whatever currency the card uses as the country of its billing address.

What are QIXO's cancellation policies?
If your ticket has been processed as requested by you, cancellation is subject to the policies of the ticketing agency which has fulfilled your ticket. This may include a cancelation fee.

Will my ticket be an e-ticket?
Flight will be processed as e-tickets, if available. If paper tickets are not available, they will be delivered within 2-3 business days from the time tickets are issued. Shipping costs are $10 to $15, unless overnight, foreign or
Saturday delivery is required.

For American Airlines: If paper tickets are required, tickets will be sent by mail and will cost up to $10. In some cases, overnight delivery may be the only option and will cost $25.

How do I accomodate lap infants?
After booking your prefferred itinerary, you must contact the airline directly for special requirements for lap infants. Take note that differrent airlines have different policies. Some airlines may restrict lap infants to domestic flights only. In any case, have a copy of the birth certificate at the airport! You may be denied boarding without it!

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